Frequently Asked Questions
Everything you need to know about Nap Dresses, shipping, and more.
What is the signature Nap Dress?
The Nap Dress is our signature garment designed to be comfortable enough to sleep in, but stylish enough to wear out. It features our proprietary smocking and is available in various fabrics including cotton poplin, tulle, and lace.
How do I find my correct size?
Most of our smocked styles have significant stretch. We generally recommend sizing down if you are between sizes, but please refer to our detailed size guide on each product page for specific garment measurements.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your delivery location and order value.
How should I care for my Hill House items?
To preserve the longevity of your garments, we recommend machine washing on a cold, gentle cycle and hanging to dry. For delicate fabrics like tulle or sequins, dry cleaning is recommended.
Can I change or cancel my order after it is placed?
Our team works quickly to fulfill orders, so we are unable to make changes or cancellations once an order has been processed. Please double-check your shipping address and items before completing your purchase.